Shipping and Returns etc

Please contact me before placing your order if you have any questions: vicki.designer@gmail.com

Shipping:
Most items are ready to ship. Please read through the product description to find this information. If you have chosen a made to order item, the production schedule will be listed within your product description. You will receive an email once your product has shipped with your tracking information included. Once your product has left me, I will only be able to track it using the tracking information provided. 

Returns:
Most items are available for a return or exchange within 14 days of purchase, not item receipt. Please contact us immediately at vicki.designer@gmail.com so we can help expediate your return and give you the return shipping address. All buyers are responsible for return shipping costs and any loss in value if an item isn't returned in original condition. 

Cancellations: 
Buyers can cancel their order within 24 hours of order placement. Please email us at vicki.designer@gmail.com to request cancellation. Please insert your order number into the subject line of the email.

Any made to order items:
Some items are made to order and therefore cannot be returned, exchanged or cancelled once the order has been placed. If you have any issues with your item once received, please contact me so I can find a mutually beneficial solution.